Program Curriculum (Certificate)

1'st Quarter		Cr
BUS 131 *	INTEGRATED COMMUNICATIONS I	5
	Review and refine basic English grammar, spelling, punctuation and word usage skills by composing effective basic business letters and memos. Intro to oral communication skills essential to successful giving/receiving of information and cultural aspects of the communication process.
BUS 140	CUSTOMER RELATIONS	5
	Develops skills to identify and resolve customer complaints, handle difficult customers and utilize effective verbal and nonverbal communication methods. Learn appropriate professional use of various electronic media and contribute positively to the service culture of an organization. Examines future trends and changes in work environments.
BUS 170	INFORMATION TECHNOLOGY I	4
	Intro to Word, Excel and computer concepts. Create, edit and insert graphics into various business documents. Create embedded charts using formulas and formats, What If Analysis and integration features. Covers web interactivity features.
2'nd Quarter		Cr
BUS 113 *	DIVERSITY ISSUES IN BUSINESS	3
	Intro to legal, gender, racial and cultural aspects of business. Examines diversity, self-exploration as a basis for understanding others, historical overviews of ethnic influences on American business, workforce demographics and cross-cultural communication.
BUS 116 *	BUSINESS MATH/SPREADSHEETS	5
	Use business math applications to work with checking accounts, percentages, invoices, discounts, payroll, insurance and other business applications. Use Excel software to create spreadsheets.
BUS 132 *	INTERGRATED COMMUNICATIONS II	5
	Further develop communication skills integrating business English grammar, punctuation and word usage skills with composition of effective, complex business documents. Develop research, business report writing and documenting skills. Practice oral presentation techniques, handling of questions, problem-solving and conflict-resolution techniques. Complete meeting preparation tasks.
BUS 171	INFORMATION TECHNOLOGY II	4
	Intro to Powerpoint and more advanced functions of Excel and Word, including Excel amortization schedules, hyperlinks and templates with multiples; and Word form letters, labels, documents with tables and integration using OLE and Word Art.
3'rd Quarter		Cr
BUS 172	INFORMATION TECHNOLOGY III	4
	Use technology to integrate text, data and charts in business projects. Covers advanced Word, PowerPoint and Excel functions; gain additional skill with email and Internet.
BUS 182	INFORMATION AND DATABASE MANAGEMENT	5
	Study the basic alphabetic, numeric, subject and geographic filing principles necessary to manage filing systems, as established by the Association of Records. Includes computer practice using a database software simulation. Intro to Microsoft Access database features.
BUS 197	WORK EXPERIENCE/BUSINESS OCCUPATIONS	15
	Earn work experience in the business field.
BUS 216	PROFESSIONAL DEVELOPMENT	5
	Learn to develop positive mental attitudes and examine useful techniques for personal and professional success. Emphasizes various aspects of career development.
Total Credits = 60

* Related instruction courses. These courses are offered in areas related to the student's major area of study and are required for completion of the certificate.

Note: Students who intend to complete the Business Information Technology certificate or associate of applied science (A.A.S.) degree should meet with the division counselor.

Program Curriculum (A.A.S. Degree)

1'st Quarter		Cr
BUS 131	INTEGRATED COMMUNICATIONS I	5
	Review and refine basic English grammar, spelling, punctuation and word usage skills by composing effective basic business letters and memos. Intro to oral communication skills essential to successful giving/receiving of information and cultural aspects of the communication process.
BUS 140	CUSTOMER RELATIONS	5
	Develops skills to identify and resolve customer complaints, handle difficult customers and utilize effective verbal and nonverbal communication methods. Learn appropriate professional use of various electronic media and contribute positively to the service culture of an organization. Examines future trends and changes in work environments.
BUS 170	INFORMATION TECHNOLOGY I	4
	Intro to Word, Excel and computer concepts. Create, edit and insert graphics into various business documents. Create embedded charts using formulas and formats, What If Analysis and integration features. Covers web interactivity features.
2'nd Quarter		Cr
BUS 113	DIVERSITY ISSUES IN BUSINESS	3
	Intro to legal, gender, racial and cultural aspects of business. Examines diversity, self-exploration as a basis for understanding others, historical overviews of ethnic influences on American business, workforce demographics and cross-cultural communication.
BUS 116	BUSINESS MATH/SPREADSHEETS	5
	Use business math applications to work with checking accounts, percentages, invoices, discounts, payroll, insurance and other business applications. Use Excel software to create spreadsheets.
BUS 132	INTERGRATED COMMUNICATIONS II	5
	Further develop communication skills integrating business English grammar, punctuation and word usage skills with composition of effective, complex business documents. Develop research, business report writing and documenting skills. Practice oral presentation techniques, handling of questions, problem-solving and conflict-resolution techniques. Complete meeting preparation tasks.
BUS 171	INFORMATION TECHNOLOGY II	4
	Intro to Powerpoint and more advanced functions of Excel and Word, including Excel amortization schedules, hyperlinks and templates with multiples; and Word form letters, labels, documents with tables and integration using OLE and Word Art.
3'rd Quarter		Cr
BUS 172	INFORMATION TECHNOLOGY III	4
	Use technology to integrate text, data and charts in business projects. Covers advanced Word, PowerPoint and Excel functions; gain additional skill with email and Internet.
BUS 182	INFORMATION AND DATABASE MANAGEMENT	5
	Study the basic alphabetic, numeric, subject and geographic filing principles necessary to manage filing systems, as established by the Association of Records. Includes computer practice using a database software simulation. Intro to Microsoft Access database features.
BUS 185	SMALL BUSINESS MANAGEMENT	5
	Covers qualifications needed by the small business manager and entrepreneur; planning, organizing and marketing activities; forecasting methods and sources of financial resources; tools for decision-making.
BUS& 101	INTRODUCTION TO BUSINESS	5
	(Formerly BUS 101) Survey of American business in a global context: business and economic terminology, forms of business ownership, management, accounting, finance, international marketing and foreign exchange rates. Also covers small businesses, business start-ups and franchising.
4'th Quarter		Cr
General Elective 5cr.
BUS 100	FUNDAMENTALS OF SUPERVISION	5
	Basic course in first-line supervision, covering total responsibilities of a supervisor. Includes the function of management, human relations and motivation, effective communications, systems concepts and problem-solving.
BUS 181	INTRODUCTION TO DESKTOP PUBLISHING	5
	Learn to combine text and graphics to create publications using a popular software package. Course addresses both tool and craft issues. In addition to gaining skill with the computer and software, students learn basic skills and layout skills.
CMST 100

5'th Quarter		Cr
General Elective 5cr.
ACCT&201	PRINCIPLES OF ACCOUNTING I	5
	(Formerly ACC 210 - Financial Accounting Fundamentals I) Defines basic accounting concepts, principles and procedures for recording business transactions and developing financial accounting reports. Recommended: ACCT 110 or sophomore standing (,S).
BUS 103	PERSONNEL/HUMAN RESOURCE MANAGEMENT	3
	Covers organizational structure of the modern business office; recruitment and training; management of human resources; employee rights and ethical issues; legal responsibilities; and team-oriented collaboration for human relation dynamics.
MIC 120	DATABASE MANAGEMENT AND DESIGN WITH MS ACCESS	4
	Develop database application and design skills through use of MS Access. Emphasizes planning, creating and revising a database system.
6'th Quarter		Cr
BUS 178	INTRO TO WEB DESIGN/DEVELOPMENT WITH DREAMWEAVER	5
	Focuses on website design, concepts and processes necessary to develop, maintain and upload a commercial website to a worldwide web server through the use of Dreamweaver software. Covers design, color, graphics, sound and navigation.
BUS 197	WORK EXPERIENCE/BUSINESS OCCUPATIONS	15
	Earn work experience in the business field.
BUS 216	PROFESSIONAL DEVELOPMENT	5
	Learn to develop positive mental attitudes and examine useful techniques for personal and professional success. Emphasizes various aspects of career development.
Total Credits = 97

General education electives are courses that provide students with strong work-related skills in communication, computation and human relations. General education course electives may be selected from any humanities, social sciences, math or science course offered.

Note: Students who intend to complete the Business Information Technology certificate or associate of applied science (A.A.S.) degree should meet with the division counselor.

Related-instruction courses are those offered in areas related to the student's major area of study. For students in this program, related-instruction courses would be chosen from accounting, business, computer applications, economics or other courses approved by the Dean of the Allied Health, Business, Languages and Cultures Division.